The clinical layer for prior authorization in Canada

Less time filling out forms.More time caring for patients.

Parseo Health reads the clinic notes, medication lists and lab results you already have, completes the insurer's form, and sends it. From chart to insurer in minutes.

What broke

The clinical note is digital.
The form is still paper.

Prior authorization used to mean an occasional form for a rare drug. Obesity medications made it routine, and the paper process never changed.

Clinical notes

Your scribe streams.

Dictated, transcribed and in the chart before the patient leaves. 22 of the 30 family physicians we surveyed use one.

Prior authorization forms

The form still runs on cassette.

Tracked down, printed, filled by hand and faxed. 74% of physicians still fax it; 3% use an insurer portal.

The current way

The form still travels by hand.

  1. Form tracked down
  2. Printed
  3. Filled by hand
  4. Emailed to the patient
  5. Scanned back
  6. Faxed to the insurer
  7. Unnecessary. Incomplete. Inaccurate.

Denied. Start again.

74%

still fax the form

65%

complete it by hand

3%

use an insurer portal

7 of 7

insurers say the prescriber is the main source of incomplete files

Parseo survey of 62 Canadian physicians, August 2026. Insurer figure: PAFA Prior Authorization in Canada survey, 2025–26, 7 insurers and benefit managers.

What it costs

Patients wait. Physicians burn out.

Poor patient outcomes

The patient who qualified waits, or never starts.

  • 48%

    of physicians changed or delayed the drug they preferred because of the paperwork

    Parseo survey of 62 Canadian physicians, 2026

  • 1 month

    to the first determination in our pilot, by fax

    First live submission to a Nova Scotia carrier, July 2026

  • 26%

    report a prior authorization delay led to hospitalization, permanent impairment or death

    AMA physician survey, 1,000 physicians, 2025 (US)

Physician burnout

The hours come out of evenings and families.

  • 55%

    say the paperwork added to their burnout this year

    Parseo survey of 62 Canadian physicians, 2026

  • 1+ day a week

    of physician time lost to administrative work

    CMA / CFIB, 2026

  • 18.5M hours

    a year of unnecessary physician paperwork in Canada

    CFIB, 2023

What has been tried

Four fixes tried,but it's all still a cassette tape.

Even the electronic ones. Each still sends a person digging through the chart and typing the answers in by hand: slow, with no automation, and open to human error, a missed checkbox, a wrong fax number. It wastes clinical time, it delays care, and it is bad medicine. The form needs automation.

Fix 1 of 4

Paper and fax

The form is printed, filled by hand and faxed. It is the way most physicians still do it.

  • Slow
  • Illegible or incomplete
  • Inaccurate
  • The most send-backs and denials

Still a cassette. The form never left the fax machine.

Where the fix belongs

The Clinical Layer

The patient, the physician and the clinic

The form fills from the note during the visit, and the patient signs by link the same day.

We can't wait for a standard or a program. The patient, the physician and the clinic can start now.

The fix

Between the chart and every form.

Parseo reads the chart and completes the insurer's current form, so every party downstream receives a complete file the first time.

Clinical notes

consult letters, labs, chart documents

AI scribe note

the visit itself

Medication history

including the Drug Information System

Patient questionnaire

the patient's own answers, by link

Parseo
  • ✓Reads the chart
  • ✓Completes the form
  • ✓Sends and tracks

Insurers and public drug plans

Live

the completed form, the decision back

Patient support programs

Next

their enrolment form alongside, signed

The EMR

Next

the chart copy comes home: form as sent, decision, expiry

Each recipient receives only its own part of the request. The chart itself never travels.

Form coverage

1,700+ forms onboarded and growing

ManulifeCanada LifeTELUS HealthAlberta Blue CrossMedavie Blue CrossDesjardins InsuranceBenevaGreen Shield CanadaRBC InsuranceHumaniaExpress Scripts CanadaSun LifeNexgenRxFirst Canadian

All company names and trademarks are the property of their respective owners. Their appearance indicates only that Parseo supports their publicly available forms; no partnership or endorsement is implied.

Privacy by architecture

Built for PHIA and PIPEDA. End-to-end encrypted, clinical records stored in Canada, only de-identified text sent to the AI model, and every access written to a tamper-evident audit log you can export yourself.

FHIR R4, coded for Canada

Built on FHIR R4, the standard behind Canada's interoperability work, with 1,000+ clinical concepts bound to Canadian code systems: ICD-10-CA, SNOMED CT, DIN, ATC and LOINC. Ready for electronic exchange when an insurer is.

Any form, including yours

1,700+ insurer and public plan forms are onboarded, each mapped question by question. Missing one? Upload your copy and Parseo builds it in.

Better care around the form

One complete file, and every party around it gains.

For physicians

Review instead of fill. Parseo completes what the chart already says, leaves the rest for you, and follows the request to the insurer's reply.

For patients

A sooner start on the therapy their physician chose. Patients answer what only they know and sign on their phone, and renewal dates are tracked so treatment continues without a gap.

For insurers and public drug plans

A file you can adjudicate: your current form, every required field answered or shown as a gap, values checked against your criteria, both signatures, delivery confirmed. Nothing to install.

For support programs and manufacturers

Fewer eligible patients lost at the form. A connected program receives the finished, signed forms and returns the decision, on the same terms for every drug and every manufacturer.

Independent by design

Accurate. Evidence-informed. Timely. Patient-centred.

Every form reports what the chart shows and nothing guessed, leaves the same day, and serves the therapy the physician and patient chose. On everything else, Parseo stays neutral.

  • Drug-agnostic

    Every drug is treated the same. No manufacturer shapes the file.

  • Payer- and EMR-agnostic

    One tool for every insurer and any chart system.

  • No payment that steers

    Any partner funding is disclosed and never tied to the drug a physician chooses.

  • Criteria respected

    Forms report what the chart shows. Nothing is overstated to win an approval.

How it is paid for

A model in which money never touches the prescribing decision.

  1. 1

    Physicians are paid for the work

    A disclosed, flat fee for each form, for work that has been unpaid until now. Never a subscription, never a percentage, and care never depends on anyone paying.

  2. 2

    Partners connect on identical terms

    An insurer, public plan or support program that receives the file electronically pays for the connection: per form delivered, or a flat year. One price list for everyone.

  3. 3

    Nobody buys a better path for a drug

    Nothing is paid per prescription, per start or on approval. Partner money pays for the rail, never the choice.

The full model is a conversation we would like to have. Ask us for it.

Get in touch

Parseo is preparing for a pilot in Nova Scotia. Tell us who you are.

  • Physicians and clinics

    Send one form into the pilot. Your note and the drug; the form comes back filled for review.

  • Insurers and public drug plans

    A pilot on your current forms, baseline measured first, and a route for the file when you have one.

  • Patient support programs and manufacturers

    Receive finished, signed forms electronically, on identical terms for every program.

  • Partners, standards bodies and investors

    The model, the roadmap, and the questions we are still working through.

Send us a note

We'll respond within one business day.

Prefer email? admin@parseohealth.com

Parseo, from parse: to divide into parts, define them, and identify their relations to each other.